Terms of Service

Article 1 (Purpose)

The purpose of these Terms is to set forth the rights, obligations, and responsibilities between LookPick AI Inc. (hereinafter "LookPick AI" or the "Company") and its members ("Members") in connection with the use of all services provided by the Company, as well as other necessary matters.

Article 2 (Definitions)

The key terms used in these Terms are defined as follows:

"Service(s)" means all services provided by the Company that the User can access, regardless of the device used (including PCs, TVs, mobile devices, and other wired or wireless devices).
"User" refers to "Individual Members" and "Corporate Members" who receive services from the Company in accordance with these Terms.
"Individual Member" means a person who has registered as a member by providing personal information to the Company, and who continuously receives information from the Company and uses the Services provided by the Company.
"Corporate Member" means a person who has registered as a member by providing corporate information and personal information to the Company, and who continuously receives information from the Company and uses the Services provided by the Company.
"ID" means the combination of letters or letters and numbers, designated by the Member and approved by the Company, used for the identification of the Member and the use of the Services.
"Password" means the combination of letters (including special characters) and numbers chosen by the Member to confirm that the Member matches the assigned ID and to protect the confidentiality of the Member's information.
"Paid Service" means all services provided by the Company for a fee.
"Payment" means the act of the Member selecting a payment method and entering financial information in order to use the Paid Services provided by the Company.
"Discount Coupon" means a means of payment issued and managed by the Company, which Users may use to pay consideration when using the Company's services.
"Pass" (Digital Content Pass) means a digital content usage right purchased by or granted to the User for use of the Paid Services. A Pass is issued by the Company and used only within the Company's services (self-issued and self-used); it cannot be used to purchase goods or services from any third party other than the issuer, and therefore does not constitute a prepaid electronic payment means under Article 2, Item 14 of the Electronic Financial Transactions Act.
"Purchased Pass" is a digital content pass granted in exchange for the amount paid by the User and is refundable.
"Promotional Pass" is a digital content pass provided free of charge by the Company, including as a benefit for purchasing Passes or through events, and is non-refundable.

Article 3 (Rules Outside These Terms)

Matters not specified in these Terms shall be governed by applicable laws or the Company's individual terms of service, operating policies, and rules (collectively, "Detailed Guidelines"). In the event of any conflict between these Terms and the Detailed Guidelines, the Detailed Guidelines shall prevail.

Article 4 (Effect and Amendment of Terms)

These Terms shall be posted and disclosed on all internet services provided by LookPick AI Inc. The Company may amend these Terms within the scope that does not violate applicable laws related to this Service, including the "Act on Consumer Protection in Electronic Commerce, etc." (the "E-Commerce Act"), the "Act on the Regulation of Terms and Conditions" (the "Terms Regulation Act"), and the "Act on Promotion of Information and Communications Network Utilization and Information Protection" (the "Network Act"). When these Terms are amended, the Company shall set the content and effective date of the amended Terms, post a notice for at least 7 days prior to the effective date (or 30 days if the amendment is unfavorable to the User or involves a material change) and for a reasonable period after the effective date, and individually notify existing Users of the amended Terms, the effective date, and the reasons for the amendment (including an explanation of important changes) by separate electronic means (such as email, text messages, in-service electronic messages, or notifications). The amended Terms shall take effect on the effective date stated in the notice or notification.

When the Company posts or notifies the amended Terms under Paragraph 1, the Company shall include a notice substantially to the effect that "if you do not agree to the changes, you may terminate the agreement within 7 days (or 30 days if the changes are unfavorable to the User or involve a material change) from the date of notice or notification, and if no termination is declared, you shall be deemed to have agreed to the changes."

If the User does not express refusal of the amended Terms within 7 days (or 30 days for material or unfavorable changes) from the date of notice or notification under Paragraph 2, the User shall be deemed to have agreed to the amendment of these Terms.

Article 5 (Notices to Users)

Unless otherwise specified in these Terms, the Company may notify Users by electronic means such as email, text messages (SMS), in-service messages, or push notifications.

For notices to all Users, the Company may, in lieu of the notice under Paragraph 1, post the notice on the bulletin board of the Company's website for at least 7 days. However, the Company shall provide individual notice under Paragraph 1 for matters that materially affect the User's transactions.

If individual notice is difficult due to the User not providing or updating contact information or providing incorrect contact information, posting under the preceding paragraph shall be deemed individual notice.

Article 6 (Conclusion of Service Agreement)

The Service Agreement is concluded in the following cases:

When the User wishes to register as a member, the User agrees to these Terms, applies for membership, and the Company accepts the application.
For services that can be used without membership registration, when the User pays for the Service without applying for membership.
For free services that can be used without membership registration, when the User uses additional services such as saving items related to the free service and goes through the procedures in items 1 and 2 above.

Article 7 (Acceptance of Membership Application)

In principle, the Company accepts requests for service use when an application is submitted.

In connection with the application under Paragraph 1, the Company may, if necessary for the provision of services, request real-name verification and identity verification through professional institutions.

The Company may withhold acceptance if there is insufficient capacity in service-related facilities, or if there are technical or operational issues.

In cases of refusal or withholding of service use under Paragraph 3, the Company shall, in principle, notify the applicant. However, this shall not apply if the Company is unable to notify the User through no fault of its own.

The Service Agreement shall be deemed concluded at the time the Company indicates completion of registration in the application process for cases under Article 6, item 1, and at the time payment is indicated as completed for cases under Article 6, item 2.

The Company may differentiate Members by grade according to its policies, and may apply different limits on usage time, usage frequency, service menus, and the like.

The Company may impose usage restrictions or grade-based restrictions on Members in compliance with applicable rating and age requirements under the "Promotion of the Motion Pictures and Video Products Act" and the "Juvenile Protection Act."

Article 8 (Modification of Member Information)

Members may view and modify their personal information at any time through the personal information management screen. However, real names, IDs, and other information necessary for service management cannot be modified.

If any information provided at the time of membership registration changes, the Member must update the information online or notify the Company of the changes by email or other means.

The Member shall be responsible for any disadvantages arising from failure to notify the Company of changes under Paragraph 2.

Article 9 (Management and Protection of Member Information)

The Member is responsible for the management of their ID and password, and shall not allow third parties to use them.

The Company may restrict the use of a Member's ID if there is a risk of personal information leakage, if the ID is anti-social or contrary to public order and morals, or if the ID is likely to be mistaken for the Company or service operator.

If a Member becomes aware that their ID or password has been stolen or is being used by a third party, the Member must immediately notify the Company and follow the Company's instructions.

In the case of Paragraph 3, the Company shall not be responsible for any disadvantages arising from the Member's failure to notify the Company or follow the Company's instructions.

Article 10 (Obligations of the Company)

For the continuous and stable provision of services, the Company shall promptly repair or restore any failed or destroyed equipment. If any of the following circumstances occur and it is unavoidable, the Company may suspend all or part of the Service without prior notice. In such cases, the Company shall promptly notify Users of the reason and duration of the suspension after the fact.

When emergency system inspections, expansions, replacements, facility maintenance, or construction are necessary
When system replacement is deemed necessary to provide new services
When normal service provision is impossible due to system or other service facility failures, or due to disruptions in wired or wireless networks
In the case of national emergencies, blackouts, or force majeure

The Company shall make efforts to provide convenience to Users in matters related to the conclusion, modification, and termination of service agreements.

The Company shall display the representative's name, business name, address, telephone number, fax number, mail-order business registration number, Terms of Service, Privacy Policy, and similar information on the initial screen of the online service so that Users can easily access them.

Article 11 (Privacy)

The Company values the personal information of Users and strives to comply with relevant laws, including the Network Act and the Personal Information Protection Act. Through the Privacy Policy, the Company informs Users of the purposes and methods for which the personal information provided is used, as well as the measures taken to protect personal information.

If there has been no service usage history for a continuous period of one year from the last date of use, the Company may, in accordance with the Personal Information Protection Act and its Enforcement Decree, separately store and manage the User's information apart from other Users' personal information. In such cases, the separately stored personal information of the User shall be kept until the User requests withdrawal of membership or deletion of personal information.

The protection and use of Users' personal information by the Company shall be governed by applicable laws and the Company's Privacy Policy. However, the Company's Privacy Policy does not apply to external web pages linked from websites operated by the Company.

Article 12 (Obligations of Users)

When applying for membership, the User must complete the application form based on accurate information. If the User registers false information or uses another person's information, the User cannot assert any rights against the Company, and the Company shall not be liable for any damages arising therefrom.

Users must comply with these Terms, the Company's other rules and policies, and any matters announced by the Company. Users shall not engage in any conduct that interferes with the Company's business or damages the Company's reputation.

If a User's address, contact information, email address, or other member information changes, the User must promptly update such information online. The User shall be responsible for any consequences arising from failure to update or delays in updating such information.

The User must personally manage the ID and password assigned to them. The Company shall not be liable for any issues arising from the User's negligence in managing such information.

When selecting an ID, nickname, or other name used within the Service, the User shall not engage in any of the following acts:

Acts of impersonating an official operator of the Service provided by the Company, or using a similar name to confuse other Users
Acts of using a name containing obscene or pornographic content
Acts of using a name that may infringe upon the trademark, copyright, or other rights of third parties
Acts of using a name that may damage the reputation of third parties or interfere with their business
Acts of using a name containing other anti-social content or content that violates applicable laws

Users shall not obtain or use Passes through improper means.

Without the express consent of the Company, Users may not sell, donate, pledge as collateral, or otherwise dispose of their right to use the Service or other rights under the Service Agreement.

Other detailed matters such as precautions for service use related to this article shall be determined by operating policy. If a User violates these Terms or the operating policy, the User may be subject to disadvantages including service usage restrictions and civil or criminal liability.

Article 13 (Provision of Services)

The Company's services are, in principle, provided 24 hours a day, year-round. However, services may be temporarily suspended in whole or in part for special reasons such as maintenance of the Company's systems or replacement of communications equipment.

Specific information regarding individual services provided by the Company can be found on the relevant service screen.

Article 14 (Restrictions on Services)

The Company may restrict or suspend all or part of the Service in the event of war, civil unrest, natural disasters, or comparable national emergencies; if there is a likelihood of such events; or if there are other unavoidable reasons such as the suspension of telecommunications services by a key telecommunications service provider under the Telecommunications Business Act.

Notwithstanding the preceding paragraph, free services may be restricted or suspended in whole or in part, or converted to paid services, due to the Company's operating policies or other reasons.

When restricting or suspending the use of services, the Company shall promptly notify Users of the reason, duration, and scheduled date and time.

When the Company collects payment information in advance and converts a free service to a paid service, it shall notify Users of the reason and the scheduled date and time of conversion, and obtain the User's consent to the conversion.

Article 15 (Procedures for Cancellation, Termination, and Withdrawal)

Users may request termination of the Service Agreement at any time by submitting a withdrawal request through the website. However, immediate withdrawal may be restricted for a certain period after new registration in order to prevent fraudulent service use.

If a User violates the obligations set forth in these Terms, engages in abnormal or improper use, uses prohibited programs, or creates broadcasts or postings that damage or insult the reputation of others, and the Company has requested cessation or deletion of such acts, the Company may, after such request has been issued at least twice (including the initial request) and the violation continues, notify the User and terminate the agreement.

Upon receipt of a User's expression of intent to withdraw subscription, cancel, or terminate, the Company shall notify the User of receipt of such expression of intent. Notification shall be made by one of the methods through which the User has notified the Company. If no contact information notified by the User exists, the Company may decline to provide notification.

Article 16 (Damages)

The Company or the User may claim damages from the other party for losses arising from the other party's fault. However, the Company shall not be liable for damages arising from disruptions, suspension, loss, deletion, or alteration of free services.

Insofar as not in violation of the Company's operating policy, Privacy Policy, or the terms of service for individual services in connection with the use of the Company's services, the Company shall not be liable for any damages.

Article 17 (Disclaimers)

The Company shall not be responsible for the provision of services if it becomes unable to provide such services due to natural disasters or comparable force majeure events.

The Company shall not be liable for service disruptions caused by reasons attributable to the User.

The Company shall not be liable for the User's failure to obtain expected profits from using the Service, nor for damages arising from materials obtained through the Service.

Model shots generated through the Company's services may differ from the actual details of clothing or accessory products, and the Company shall not be liable for any issues arising from such differences.

The Company shall not be liable for the reliability or accuracy of content posted by Users on web pages, and shall not intervene in disputes arising between Users or between Users and third parties through the Service.

Article 18 (Provision of Information and Display of Advertisements)

The Company may provide (or transmit) various information and advertisements deemed necessary during the User's use of the Service through methods such as banner postings, email, mobile messages, telephone, or postal mail. However, if the User does not wish to receive such information, the User may opt out through the methods provided by the Company.

Even if the User opts out, the Company may provide information by email or other means regarding important matters that the User must be aware of, such as changes to the Terms of Service, Privacy Policy, or other matters that may affect the User's interests as set forth in the Network Act.

If the Company is unable to deliver transaction-related information or responses to inquiries due to the User's opt-out under the proviso of Paragraph 1, the Company shall not be liable for any consequences thereof.

In accordance with the Enforcement Decree of the Network Act, the Company shall verify consent to receive commercial advertising information every two years.

The Company shall not be liable for any losses or damages arising from a User's participation in advertiser promotions or transactions resulting therefrom.

"Discount Coupons" are issued by the Company as compensation for purchase activities or participation in events. Once used or expired, such coupons are forfeited and shall not be refunded in cash.

Article 19 (Payment for Paid Services)

In principle, Users shall pay the applicable fees for the use of Paid Services provided by the Company. Payment methods for Paid Services include the following:

Various card payments such as credit cards, check cards, and debit cards
Various account transfers such as phone banking, internet banking, and online cardless deposits

The Company may verify whether the User has legitimate authority to use the payment method, and may suspend the transaction or cancel any transaction for which verification is not possible until verification is completed.

The User's monthly cumulative payment amount and payment limits may be restricted in accordance with the Company's policies and the standards of the payment processors (mobile carriers, card companies, etc.) and payment agents under Paragraph 1. If such standards are exceeded, additional use of Paid Services may not be possible.

The User shall be responsible for the information entered for the payment of fees.

Article 20 (Use of Passes)

When using the Paid Services provided by the Company, the User shall use the Passes held by the User.

General Passes are valid for one month from the date of purchase.

"SS/FW Passes" are subject to unlimited rollover from the date of purchase.

"Promotional Passes" are valid for 7 days from the date of issuance.

The price of Passes may change. In the event of a price change, the Company shall provide advance notice via a notice on the site at least 7 days prior to the effective date.

The types and prices of Passes (including VAT) are set forth on the pricing information page. The Company may add, modify, or discontinue sales of each product through advance notice for a certain period, and may add new products or event products.

At its discretion, the Company may provide Promotional Passes that allow Users to use Paid Services. The provision of Promotional Passes may be changed at the Company's discretion and may be discontinued at any time.

Policies regarding the use and refund of Passes are provided through the pricing information page, notices, and the like.

Purchased Passes may not be transferred or assigned to other persons.

Article 21 (Refunds)

When a payment is canceled or refunded due to reasons attributable to the User, the following procedures apply:

Services that are fully consumed or completed in a single use are non-refundable.
In accordance with Article 17 of the Act on Consumer Protection in Electronic Commerce, a full refund is available within 7 days of purchase for Passes that have not been used at all (not even one Pass consumed).
If a Pass has been partially used, the right of withdrawal is restricted under Article 17(2)(5) of the same Act (where the supply of digital content has begun), and no refund will be granted.
Promotional Passes provided free of charge by the Company, and Passes that have expired and been forfeited, are not eligible for refund.
When a User requests a refund, all Promotional Passes provided free of charge by the Company shall be forfeited in full.
If a contract is terminated due to the User's voluntary withdrawal, any remaining Purchased Passes are non-refundable in accordance with these Terms and the Refund Policy, and Promotional Passes shall be forfeited.

Notwithstanding the preceding paragraph, where proper services are not delivered due to reasons attributable to the Company as set out below, the full amount paid (100%) will be refunded:

When there is no record of service use within 7 days after payment is completed
When the User was unable to use the Service due to reasons attributable to the Company, such as service failures
When the purchased service was not provided
When the use of the Service was substantially impossible due to defects in the Service itself

Refunds shall, in principle, be made through the same payment method used for the original transaction. If a refund through the same payment method is not possible, the Company will refund through an alternative method designated for the relevant service.

In accordance with Article 18(2) of the Act on Consumer Protection in Electronic Commerce, the Company shall process refunds within 3 business days from the date the refund obligation arises. However, if a refund is delayed due to reasons attributable to the User (such as failure to cooperate with the refund process), the Company shall not be liable for any interest on the delay.

Costs incurred in connection with a refund shall be borne by the party at fault.

Article 22 (Ownership of Rights)

In connection with the Service, the Company grants Users only the right to use the Service in accordance with the conditions set by the Company. Users may not transfer, sell, pledge as collateral, or otherwise dispose of such rights.

For purposes such as the operation, display, transmission, distribution, and promotion of the Service, the Company may, without separate authorization and free of charge, use Member-registered content within the scope consistent with copyright law and fair business practices, in the following ways:

Use of User cases of the Company's solution and User logos for promotional purposes through the Company's homepage, print media, and the like. However, if the User of the relevant solution requests deletion or discontinuation of use of such content, the Company shall delete or discontinue providing all relevant content, except for matters required to be retained under applicable laws.
For purposes of improving the performance of the Company's services, use of product shots, wear shots, and model shot image data generated during the User's use of the Service to improve the performance of AI deep learning models (including AI training) provided to Users as outputs.

Article 23 (Foreign Currency Payment and Refund)

Users may pay in currencies other than KRW (such as USD, CNY, JPY, EUR) depending on the payment methods provided by the Company. The applicable exchange rate follows the rate determined by the payment gateway, card issuer, or payment channel at the time of payment.

Refunds shall, in principle, be made through the same payment method and currency used for payment, and the payment currency and the refund currency may differ. Any exchange loss due to rate differences, as well as currency conversion fees charged by the payment channel or card issuer, are beyond the Company's control and may be borne by the User. However, in the case of a refund due to reasons attributable to the Company, the Company shall refund an amount equivalent to what the User actually paid, including such exchange losses and fees.

Article 24 (Payment Disputes and Chargebacks)

Where a User raises a payment cancellation or dispute (chargeback) through a card payment channel (Visa, Master, JCB, etc.), the Company shall cooperate in accordance with the dispute resolution procedures and evidence submission deadlines of the payment agent or card issuer. For irreversible payment methods such as Alipay and WeChat Pay, the dispute and protection procedures established by the relevant payment channel shall apply.

To demonstrate that services were properly provided, the Company may submit order records, Pass usage and generation records, access logs, refund processing records, and the like as dispute response materials, and the User consents thereto.

If fraudulent payment or a false dispute is confirmed, the Company may restrict use of the Service and take measures in accordance with applicable laws.

Article 25 (Jurisdiction and Governing Law)

In the event of any dispute arising in connection with the Service, the laws of the Republic of Korea shall, in principle, be the governing law, and the jurisdiction shall be determined in accordance with the Civil Procedure Act of the Republic of Korea.

However, where the User is a consumer residing in a country other than the Republic of Korea, the mandatory consumer protection provisions of the User's country of residence shall prevail to the extent they apply more favorably to the User than these Terms, and where the consumer protection law of the country of residence mandates the jurisdiction of the courts of the place of residence, such jurisdiction shall not be excluded.

Supplementary Provisions

Article 1 (Effective Date)

These Terms take effect on May 22, 2026.